home_work
Remote
Enterprise Accounts
Client Success Manager
Discovered through UseCareera. The employer listed above is the hiring company.
location_on
Remote / Worldwide
calendar_today
4 hours ago
bolt
Apply & Run AI Match
We’ll save this job to your dashboard and score how well your resume matches.
description Job Description
About FIXD & AppraisalPRO:
FIXD breaks car problems down into simple and understandable terms, so drivers know the price of a repair when they take their car to the shop. The FIXD Sensor plugs into the diagnostic port of a driver's car and communicates via Bluetooth to the FIXD app.
AppraisalPRO is FIXD's B2B product that helps dealerships during the vehicle appraisal process. We detect any problems with trade-in vehicles, provide estimated reconditioning costs for a vehicle, a consumer-facing condition report for use in negotiations, and a comprehensive analytics platform. We integrate with dealers' inventory management systems, like vAuto, to make appraisals fast and simple.
On-Target Earnings (OTE) for this role is $80,000 to $100,000
Job Description:
AppraisalPRO's Client Success Managers (CSM) own the relationship with each customer from on-boarding and on-going support to account expansion. The CSMs are ultimately responsible for making sure the clients in their portfolio are constantly finding value in the AppraisalPRO system.
Role
• Onboard dealership customers to AppraisalPRO and conduct initial training
• Quickly and effectively aid customers in resolving technical issues and coordinate with internal engineering teams to resolve any issues
• Proactively provide support by actively monitoring product usage to identify red flags
• Influence and build rapport with key decision-makers in order to become their trusted advisor
• Secure referrals to other potential dealership customers from existing customers
• Understand customer needs and pitch other AppraisalPRO products that coudl fill those needs
• Present recommendations on platform and user experience improvements to our Product and Engineering team
Requirements
Qualifications
• The ability to quickly build relationships and trust
• Excellent interpersonal skills
• Strong communicator who can present and write well, extremely responsive
• Ability to multitask and prioritize
• Passion for providing top-notch customer service
Plus
• Experience in the Franchise Dealership industry
Benefits
• Health Care Plan (Medical, Dental & Vision) for you and your family
• 401k - 5% match
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Free Food & Snacks
To apply:
FIXD breaks car problems down into simple and understandable terms, so drivers know the price of a repair when they take their car to the shop. The FIXD Sensor plugs into the diagnostic port of a driver's car and communicates via Bluetooth to the FIXD app.
AppraisalPRO is FIXD's B2B product that helps dealerships during the vehicle appraisal process. We detect any problems with trade-in vehicles, provide estimated reconditioning costs for a vehicle, a consumer-facing condition report for use in negotiations, and a comprehensive analytics platform. We integrate with dealers' inventory management systems, like vAuto, to make appraisals fast and simple.
On-Target Earnings (OTE) for this role is $80,000 to $100,000
Job Description:
AppraisalPRO's Client Success Managers (CSM) own the relationship with each customer from on-boarding and on-going support to account expansion. The CSMs are ultimately responsible for making sure the clients in their portfolio are constantly finding value in the AppraisalPRO system.
Role
• Onboard dealership customers to AppraisalPRO and conduct initial training
• Quickly and effectively aid customers in resolving technical issues and coordinate with internal engineering teams to resolve any issues
• Proactively provide support by actively monitoring product usage to identify red flags
• Influence and build rapport with key decision-makers in order to become their trusted advisor
• Secure referrals to other potential dealership customers from existing customers
• Understand customer needs and pitch other AppraisalPRO products that coudl fill those needs
• Present recommendations on platform and user experience improvements to our Product and Engineering team
Requirements
Qualifications
• The ability to quickly build relationships and trust
• Excellent interpersonal skills
• Strong communicator who can present and write well, extremely responsive
• Ability to multitask and prioritize
• Passion for providing top-notch customer service
Plus
• Experience in the Franchise Dealership industry
Benefits
• Health Care Plan (Medical, Dental & Vision) for you and your family
• 401k - 5% match
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Free Food & Snacks
To apply:
Ready to apply?
Create a free account to apply with an AI-tailored resume.