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Customer Advocate
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Discovered through UseCareera. The employer listed above is the hiring company.
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Remote / Worldwide
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3 hours ago
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description Job Description
Ready for a mission that truly matters?
Join Disabled Veteran Solutions (DVS) as a Customer Care Advocate
Disabled Veteran Solutions (DVS) is seeking passionate and committed Customer Care Advocates to join our Customer Service Division. At DVS, you aren't just part of a team; you are part of a mission-driven community dedicated to improving lives through exceptional service and unwavering support.
The Mission
Position Details
• Job Type: Full-time, remote
• Set Schedule: Monday through Friday, with 8-hour shifts between 8:00 AM and 9:00 PM (Eastern Time)
• Training: Comprehensive 7-week orientation with full training and ongoing support
• Environment: 100% remote work opportunity
Requirements
• Excellent active listening and problem-solving skills
• Ability to efficiently manage multiple computer and online phone systems and tasks while maintaining a professional and empathetic tone
• A genuine passion for improving the lives of others
• Must have advanced technical capability
Requirements
• High school diploma or equivalent (College degree preferred)
• Minimum of 1 year of Remote Working Experience in insurance operations, medical or technical related role or a related field
• Advanced Proficiency with various web-based platforms and tools
• Strong attention to detail and organizational skills
• Highly proficient in Microsoft Applications, including Outlook, Teams, Word, Excel, OneNote.
Preferred Experience
• Experience in healthcare, insurance, social work, or mental health
• Familiarity with medical terminology and health benefit plans
• Proven success in remote customer facing role, especially in complex, high-volume environments
Why you'll love working with DVS:
• Competitive compensation and comprehensive benefits
• Opportunities for professional growth and development
• A supportive, inclusive, veteran-owned organization committed to excellence and service
If you are ready to make a meaningful impact from the comfort of your home, we would love to hear from you.
Apply today and join DVS, where your mission meets your purpose. Position details:
• Schedule: 8-hour shift. Must have availability from 8:00 AM to 9:00 PM (Eastern Time)
• Training: 8:00 AM – 4:30 PM (Eastern Time).
• Pay: $18.00/hour starting rate / $19.00/hour starting rate for bilingual candidates; plus bonus opportunities.
A pre-employment drug screening and criminal background check are required prior to employment.
To apply:
Join Disabled Veteran Solutions (DVS) as a Customer Care Advocate
Disabled Veteran Solutions (DVS) is seeking passionate and committed Customer Care Advocates to join our Customer Service Division. At DVS, you aren't just part of a team; you are part of a mission-driven community dedicated to improving lives through exceptional service and unwavering support.
The Mission
Position Details
• Job Type: Full-time, remote
• Set Schedule: Monday through Friday, with 8-hour shifts between 8:00 AM and 9:00 PM (Eastern Time)
• Training: Comprehensive 7-week orientation with full training and ongoing support
• Environment: 100% remote work opportunity
Requirements
• Excellent active listening and problem-solving skills
• Ability to efficiently manage multiple computer and online phone systems and tasks while maintaining a professional and empathetic tone
• A genuine passion for improving the lives of others
• Must have advanced technical capability
Requirements
• High school diploma or equivalent (College degree preferred)
• Minimum of 1 year of Remote Working Experience in insurance operations, medical or technical related role or a related field
• Advanced Proficiency with various web-based platforms and tools
• Strong attention to detail and organizational skills
• Highly proficient in Microsoft Applications, including Outlook, Teams, Word, Excel, OneNote.
Preferred Experience
• Experience in healthcare, insurance, social work, or mental health
• Familiarity with medical terminology and health benefit plans
• Proven success in remote customer facing role, especially in complex, high-volume environments
Why you'll love working with DVS:
• Competitive compensation and comprehensive benefits
• Opportunities for professional growth and development
• A supportive, inclusive, veteran-owned organization committed to excellence and service
If you are ready to make a meaningful impact from the comfort of your home, we would love to hear from you.
Apply today and join DVS, where your mission meets your purpose. Position details:
• Schedule: 8-hour shift. Must have availability from 8:00 AM to 9:00 PM (Eastern Time)
• Training: 8:00 AM – 4:30 PM (Eastern Time).
• Pay: $18.00/hour starting rate / $19.00/hour starting rate for bilingual candidates; plus bonus opportunities.
A pre-employment drug screening and criminal background check are required prior to employment.
To apply:
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