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Google Cloud, Microsoft 365 & Salesforce | Remote
IT Support Specialist
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Remote / Worldwide
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6 hours ago
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description Job Description
About the Role
We're looking for an IT Support Specialist to provide hands-on IT support for a small business, with a focus on website support, security validation, and platform connectivity. You'll be the go-to person keeping third-party integrations running smoothly and ensuring core business platforms — Google Cloud, Google Workspace, Microsoft 365, Teams, and Salesforce — stay securely connected and functioning. If you're comfortable troubleshooting across a varied tool stack and want a role with real day-to-day impact on a small business's operations, this is built for that.
What You'll Do
•
Provide support for third-party website issues, updates, and integrations
•
Conduct security validation and ensure ongoing compliance across connected platforms
•
Configure and maintain connections between platforms and services (Google Cloud, Google Workspace, Microsoft 365, Teams, Salesforce)
•
Troubleshoot and resolve IT support requests related to the tools and platforms in use
•
Proactively identify and address connectivity or security issues before they impact the business
What You Bring
•
Experience with Google Cloud Platform (GCP) and Google Workspace
•
Knowledge of Microsoft 365 and Teams
•
Experience with Salesforce
•
General IT support skills, including platform connectivity and security validation
•
Strong troubleshooting skills across a varied, multi-platform tool stack
•
Ability to work independently and communicate clearly with non-technical stakeholders
Why This Role
•
Broad platform exposure: Work hands-on across Google Cloud, Microsoft 365, Teams, and Salesforce, not a single narrow tool
•
Real ownership: Directly support a small business's core operational infrastructure
•
Security-focused: Meaningful responsibility for validation and compliance, not just break-fix tickets
•
Flexible engagement: Remote-friendly support role
How to Apply
Ready to bring your multi-platform IT support expertise to a small business that needs it? Apply through Toptal here:
To apply:
We're looking for an IT Support Specialist to provide hands-on IT support for a small business, with a focus on website support, security validation, and platform connectivity. You'll be the go-to person keeping third-party integrations running smoothly and ensuring core business platforms — Google Cloud, Google Workspace, Microsoft 365, Teams, and Salesforce — stay securely connected and functioning. If you're comfortable troubleshooting across a varied tool stack and want a role with real day-to-day impact on a small business's operations, this is built for that.
What You'll Do
•
Provide support for third-party website issues, updates, and integrations
•
Conduct security validation and ensure ongoing compliance across connected platforms
•
Configure and maintain connections between platforms and services (Google Cloud, Google Workspace, Microsoft 365, Teams, Salesforce)
•
Troubleshoot and resolve IT support requests related to the tools and platforms in use
•
Proactively identify and address connectivity or security issues before they impact the business
What You Bring
•
Experience with Google Cloud Platform (GCP) and Google Workspace
•
Knowledge of Microsoft 365 and Teams
•
Experience with Salesforce
•
General IT support skills, including platform connectivity and security validation
•
Strong troubleshooting skills across a varied, multi-platform tool stack
•
Ability to work independently and communicate clearly with non-technical stakeholders
Why This Role
•
Broad platform exposure: Work hands-on across Google Cloud, Microsoft 365, Teams, and Salesforce, not a single narrow tool
•
Real ownership: Directly support a small business's core operational infrastructure
•
Security-focused: Meaningful responsibility for validation and compliance, not just break-fix tickets
•
Flexible engagement: Remote-friendly support role
How to Apply
Ready to bring your multi-platform IT support expertise to a small business that needs it? Apply through Toptal here:
To apply:
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